Customer Engagement

Dive into strategies to enhance customer engagement in the SaaS industry. Agile Operator offers insights to build lasting relationships and foster loyalty.

CCO, CEO, Customer Loyalty, Customer Success

Transforming Professional Services to Accelerate Customer-Led Growth

/

In our post “Customer-Led Growth and Product-Led Growth: Friends or Foes?” we discuss how the emergence of Customer-Led Growth (CLG) as a leading strategy to fuel sustainable growth requires closely evaluating traditional roles and functions across the company. Some pundits believe that Professional Services (PS) no longer has a role in growth-oriented SaaS businesses since […]

, ,

Transforming Professional Services to Accelerate Customer-Led Growth Read Post »

Customer Led Growth (CLG) and Product Led Growth (PLG): Friends or Foes?
CEO, CCO, CMO, CRO, Market Leadership, Market Strategy

Customer Led Growth (CLG) and Product Led Growth (PLG): Friends or Foes?

/

Businesses widely adopt Product Led Growth and its variant, Product Led Sales; meanwhile, Customer Led Growth is gaining traction for sustainable, profitable expansion through superior customer experiences.

, , , ,

Customer Led Growth (CLG) and Product Led Growth (PLG): Friends or Foes? Read Post »

Customer Loyalty, CCO, CEO, CMO, Customer Success, Generative AI, Playbook

How to Retain More SaaS Customers in 2024: 5 Key Data-Driven Methods

/

Generative AI can be leveraged to improve CLTV and drive customr retention. Approaches like churn forecasting, real-time analytics, AI segmentation, NLP, and journey mapping can revolutionize customer retention strategies using data-driven techniques.

, , , , , , ,

How to Retain More SaaS Customers in 2024: 5 Key Data-Driven Methods Read Post »

Scroll to Top