What happens when a bootstrapped business hits its real inflection point—not survival, but scale?

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In this episode of Margins & Mandates, Jeff Lortz sits down with Mike Sarafinas, Chief Revenue Officer at Point5, to unpack a 12-year journey built on relationships, customer obsession, and hard-earned confidence.

Mike shares how Point5 grew from zero funding and zero product into a high-revenue, low-churn business—and why now is the moment to “grow up” and build a real sales and marketing engine. Along the way, he reflects on early sacrifices, painful failures, and the lessons that shaped his leadership philosophy.

This is a candid conversation about:

 • Scaling without external investors—and the freedom and pressure that creates

 • Why execution risk is often more dangerous than market risk

 • The trap of half-measures when growth demands full commitment

 • How to professionalize go-to-market without breaking what already works

If you’re a founder, CRO, or operator staring down your next growth chapter, this episode offers a grounded, experience-driven perspective on how to move forward without losing your edge.

Mike Sarafinas ⁠⁠  / mikesarafinas   ⁠⁠
Point 5 Solutions⁠ ⁠  / mikesarafinas   ⁠⁠
Follow Agile Operator   / mikesarafinas  

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